Welcome to
Quirk Volkswagen of Manchester

I was very disappointed with my last experience at this VW service center. The certified service manager ignored my concerns and gave me misleading information, which made me feel misled and disrespected. Instead of addressing the issue transparently, the staff refused to take responsibility and further damaged my trust. As a loyal customer, I expected professionalism and honesty, but this experience made me question the reliability of VW. They told me to take my car and leave. This level of service is unacceptable and has seriously damaged my trust in the VW brand.

I think I am on my 5th or 6th Volkswagen through these guys and I can’t remember any dealership as friendly, competent and thorough with some of the best customer service I have personally experienced! I have every service and oil change done here. It’s nice to be recognized and comfortable when dealing with the same people during the life of a vehicle. No doubt I’ll see them when it’s time for a another new Volkswagen in the years to come. Thank you all at Quirk.

Pleasantly surprised with my experience here start to finish. Showed up an hour before closing, on a whim. Got the ‘new guy’ Dakota and he was great. Manager Jeremy was great to deal with in person and via email as I thought it over the follow long day. Picked up my vehicle two days later and Devon and Daniel were great as well. Clean, professional and no pressure vibe. I LOVE my 2024 Atlas. Thank you!

I have used this dealer for years and have noticed the decline in service. I have purchased 2 cars from them and have had them maintained by them till recently. On my first car the service was pretty good until the end of me having it. They inform me that my car needed repair due to the oil be over filled. We I told them that they were the only one that did my oil they didn't want to hear it. Fast forward to the my 2nd car. Everything was good till getting close to my warranty expiring. The tech did a repair right before and the issues started. All of a sudden i started losing oil. I toke it back to Quirk to have it looked at. I was told these cars are know for burning oil and there is no leak. So I continued to monitor the oil filling as needed. Had a few more services with them. Then my car has an intermittent water pump failure/thermostat housing issue. I called to see about taking it in and explained what was going on and that it was urgent. The girl/lady said I can can schedule you in for 2 weeks from now. Last I used them. I contacted another VW dealer who got me in the next day. That is when I found out I had been leaking oil not burning it along with my other repairs. I guess it shows that the video's of your car during the multi point inspection and useless expect for brakes. I have used them for 10 plus years and would not recommend them to anyone. Even for the body shop. That repair needs to be redone as they used cheap repair part(china)/bad alinement and overtime the hatch is wearing away the paint on the bumper. I used to recommend them to everyone. Not any more.

The definition of low life xxxxxxxx.... If you ever want to service your car at this garbage AKA south willow xxxxxxxx think twice.... You will be greeted by one of the worst customer service aka the C! She has the south willow attitude on her back, she will hang the phone on your face. She will tell you good luck with that when you tell her you going to call the GM or Mr Quirk himself..... It get better the service manager Mr tough guy Mat told me on front he's boss and customers if you wasn't working that day I called he's girlfriend the C word he would punch me in my face and lay me out. Sounds like notnonly you're to your customers but you want the threat them too for the simple fact she was rude and hung up the phone on you..... Sad part all the big managers where right there and did absolutely nothing.... Remember take you service somewhere where else the munite you get her and tough guy Mat

I made an appointment to get my car looked at by Logan. I have never been here before so this guy should’ve explained that they don’t except cash which who the xxxx does I guess they do anyways I was there to get my clutch look at it inspection in aI made a appointment to get my car looked at by Logan. I have never been here before so this guy should’ve explained that they don’t except cash which who the xxxx does I guess they do anyways I was there to get my clutch. Look at it inspection and oil change when it was all done I owe them $120. I only had cash on me. They would not help me out until a manager stepped in and use his credit card and I gave him the cash while this was happening. Logan took my keys and put them in my pocket I told them I did not know that you needed a credit card. I only have cash some people don’t have credit cards I guess they won’t be going here. Then some xxxxx said the signs all over the place. No there is it there is only one and it’s outside that I did not see. I saw it when I left because I was looking for the sign they claim my car which is a 2019 Volkswagen did not pass inspection which is xxxxxxxx. My clutch is not that bad and it has nothing to do with a inspection. These people are total scammers when I got in my car my car felt different. They probably did something more to my clutch . The manager that I spoke to was as rude as can be and so was I whatever you do don’t get a car here

I had Keith L as a salesman. His knowledge and quick work had us in and out of the dealership within 2 hours.

Set up appointment today. Took a day off work to buy a vehicle. Arrived and was told the said car was sold. No apologies. Just a xxxx u. xxxx place. Will never do business there and won't ever recommend it. Do a better job. Lost a bonified customer

Stay Away - Bait and switch sales. On the phone they tell you what you want to hear to get you into the dealer, only to switch pricing. I drove out from Maine to look at a new 2019 Atlas SEL listed for $38,499. I called ahead to verify pricing and that it would work with the 0% financing. I should have know right off the bat when April sent me a text saying that she’s send me an email and saw that I had read it. Anyway, we drove nearly 2.5 hrs round trip to see this vehicle. It was what they said it was and they were pleasant to deal with. I used their trade appraiser ok their website and they appraised my vehicle for $11-$12k which is market value. So everything looked good and I asked the salesman Joel to write up the paperwork. I was shocked when the total package came back as nearly $5k more than initially the dealer had indicated. When I looked up the quote, The price of the vehicle has gone up $1300. Sales price, not dealer or doc fees. Also, my trade in was now valued at $8500. I quickly looked online and saw that the price was still $38,500. I went back to the trade tool and verified that all my information was correct and it was. So I called the salesman back and and asked for his help. He indicated that the price didn’t include 0%. I told him that I had verified that prior to driving out from Maine, and that the website didn’t stipulate that. He didn’t have a response for either item. Also, when I asked about a trade, he quickly made excuses and said that my trade was based upon 45k miles, not 85k miles. This wasn’t true at all, as I had to enter the mileage and it adjusted the price down. I sent him a picture and he didn’t have a response, he just said that it wasn’t a bait and switch. he also said that my car wasn’t in the condition stated in the trade in tool, even though he had never actually done an appraisal on the vehicle. Overall, terrible experience. Went from excited to buying the car to appalled. We’ve purchased several Audi products in the past from Audi dealers and have always had excellent and honest sales folks. We expects the same with VW, however at was not the case here.

I am from out of town and I noticed the check engine icon lit up in my console. I happened to be driving by and happy to see the dealership. They were very attentive and personable. I was done in less than an hour. The secondary air injection valve was stuck open and I needed a software update. Great experience !

Went into Volkswagen today with my mom to sing up for a lease. Her Passat, she was buying to own, suddenly broke down and Brian Grogan was extremely helpful in helping us find the right car and price for us to lease! He was very friendly and patient as we looked for the correct car. He was very thorough with explaining all the technological features of the new car. He even gave us a free USB cable, sunglasses, and a coozie! Now my mom has a brand new beautiful grey Jetta SE for a great deal with some awesome feautures! A remote starter with TWO key fobs (I am very jealous), sun roof, front and rear seat warmers, several safety features, and so much more. Brian and the team at Volkswagen Quirk are incredible! I highly recommend! Could not be happier with the service and the people at Quirk VW.

We went in on Saturday, and gave our sales person Devon Koza, all the things we wanted for our car, not only did he meet all the expectations he and Brian Silvia worked with us to get us where we wanted to be with monthly payments. They’re really thoughtful and will do whatever it takes to make sure you leave happy.

Being in the automotive industry, I see first hand what clients expect on a daily basis - A smooth, quick, and seamless process. Dominick Aquilini delivers that here at Quirk VW Manchester, NH. I was in and out with the GTI in less than an hour and a half. Thanks again for the great service and conversation!

My wife and I stopped in to look at the VW Alltrack. We were promptly greated by the sales manager Troy. He made sure we didn't waste any time and immediantly guided us to the vehicle that fit our needs. He was knowledgeable about the systems in the vehicle, the programs available, and quickly had the vehicle pulled up for a test drive. My wife fell in love with the car! He gave us a great price upfront, great value for our trade and above all the kind of personal service that hard to find these days. The finance manager Brian was excellent and exuded true professionalism. Paperwork was seamless. Great place to do business! Nice job guys!

THIS WILL NOT TAKE LONG. I JUST PURCHASED MY 2ND VOLKSWAGEN GTI FROM QUIRK VOLKSWAGEN AND AS USUAL IT ALL WENT SUPERBLY. I CANNOT SAY ENOUGH ABOUT JEREMY AND THE TEAM HE WORKS WITH. HE IS EXTREMELY PERSONABLE AND MAKES THE WHOLE PROCESS VERY EASY. I NEVER FELT RUSHED OR PRESSURED AND DROVE OUT OF THE DEALERSHIP IN EXACTLY WHAT I ASKED FOR...........AND THE PRICE WAS RIGHT !!!! IF JEREMY LENT EVER LEAVES QUIRK VOLKSWAGEN I WILL MOURN THE LOSS. ASK FOR JEREMY LENT IF YOU NEED/WANT A GREAT CAR FOR THE BEST DEAL. YOU WILL THANK ME !!!!!! THANK YOU AGAIN JEREMY.....................................SUSAN CANNISTRARO

Jeremy was excellent to work with and 100% responsive to our questions. He and his team were the easiest dealership to negotiate with and I would highly recommend you asking for Jeremy!

I recently had an issue where my check engine light came on and shortly after that my car stalled. It was late afternoon when I called. Matt got me in for 7 am the next morning. My car was fixed and ready by noon time. Although the check engine light came back on the next day, they were extremely understanding of how upset and frustrated I was. They got me in right away and gave me a loaner. Matt was in constant contact throughout the day with updates. Jay and Matt worked with me and found a resolution to make sure I was taken care of. My car was ready that night before closing. All the service reps are always friendly and professional. This is why I continue to go back to the dealership for maintenance, repairs. Danielle

Drove 2 hours to purchase a vehicle from Quirk VW in Manchester NH. Why? Because their prices are simply the best (lowest) and they work really hard to earn your business.No games being played there, they give you a great deal, beat competitors and get you financed fast. They don't try to sell you things you don't want or need and aren't pushy like other places. I dealt mostly with Troy Demers (online) and over the phone as well. Troy was a fantastic Manager in all ways, a straight shooter from the start, which is certainly refreshing in this auto industry today. I was told a price, that's what it was. The Sales team (Craig) in particular was very kind, considerate and pleasure to work with as well. Craig helped facilitate and finalize the sale in professional manner. Tyler (finance) explained my options clearly and was very helpful. This was my best experience leasing a car Ever!, I highly recommend customers to give them a chance first to earn your business. Very happy with the purchase. Will be returning in the future for sure.

I simply could not have had a better experience with Jeremy Lent at Quirk VW Manchester. It started with a professional greeting and ended up with hugs and pictures of my new car. Jeremy was professional, knowledgable and just a good person to work with. His knowledge of the VW product, the financing available and his kind, patient nature made the experience one that I will not soon forget.

I can't say enough about the service and care shown to us by Quirk VW Manchester, NH salesman Jeremy Lent. As one who loaths the big car dealer buying experience Jeremy is truly a breath of fresh air. We were so happy with our purchase of a Jetta for our daughter, we went back three weeks later and bought one for ourselves. Thanks Jeremy!

I went to Quirk VW looking for an affordable lease vehicle. The Sales team at Quirk made the selection process easy! My Sales Consultant, Jeremy Lent, fully explained the available lease options and showed a very knowledgeable understanding of the various features of each vehicle. He worked with Tyler and John to process my selection, both of whom fully explained the entire process. Together they made the rather daunting task of leasing a new car seem easy!

Tyler changes the game in the car dealership world! he is honest, hard working, and left me with the best car for the best price! Also the keychain and swag he threw in was awesome. Thanks again!

My husband and I recently purchased an Atlas from Quirk VW. The salesman Dominick and the staff were great and easy to deal with. No bull with paperwork process, from test drive to leaving under 2 hours. Also, all aspects of how to operate vehicle were explained in easy terms. Finally the pricing was fair and we shopped several other dealer. I would recommend this dealer to anyone.

I recently had a great experience at Quirk Volkswagen Manchester, N. H. My sales person was a great guy by the name of Jeremy Lent. He was very helpful, kind & courteous. I would most certainly recommend to anyone they go to Quirk Volkswagen and ask for Jeremy Lent. I have already told my grandchildren, who live in Manchester to tell their friends to go in and see Jeremy.

Went in yesterday with a small problem, probably easily solved within in hour by any tech in the garage. Keith Thibedeu, the service advisor at this dealership, sat down with us and talked about what the issue was. He then handed me a work order with a $115 charge for even looking at the vehicle, not even solving the problem, telling me it would be AT LEAST an hour and that I must pay at least $115 to have my vehicle released (which, mind you, he had already taken the keys for). He was rude and spoke to me as if I had no idea what I was talking about. Very unimpressed. Customer service is everything - as are first impressions; this was not a good one. Good luck, Keith.